Privacy Policy Overview
NodeCloudTech is committed to protecting your privacy and handling your personal information responsibly. This privacy policy explains how we collect, use, store, and protect information when you visit our website or use our financial education services.
We operate from Indonesia and comply with Indonesian privacy laws, including Law No. 27 of 2022 on Personal Data Protection (PDP Law). This policy applies to all users accessing our budget adjustment strategies and financial education content.
We believe transparency builds trust. That's why we've written this policy in clear language, avoiding legal jargon wherever possible. If you have questions about anything here, don't hesitate to reach out to us.
Information We Collect
We collect several types of information to provide you with better educational content and services. Here's what we gather and why:
Information You Provide Directly
Contact Information
When you contact us or sign up for our learning programs, we collect your name, email address, phone number, and any messages you send us. We need this to respond to your inquiries and provide educational services.
Educational Preferences
We ask about your learning goals, current financial knowledge level, and areas of interest. This helps us recommend relevant content and tailor our educational approach to your needs.
Program Registration Data
If you enroll in our learning programs, we collect additional details like your educational background, profession, and specific budget management challenges you're facing.
Information We Collect Automatically
When you browse our website, we automatically gather certain technical information:
- Your IP address and general location (city/region level)
- Browser type, version, and operating system
- Pages you visit on our site and time spent on each page
- How you found our website (search engines, direct links, referrals)
- Device information like screen size and connection type
- Date and time of your visits
We don't track your activity across other websites or collect sensitive personal information like financial account details, identity card numbers, or health information.
How We Use Your Information
Your information helps us provide better educational experiences and maintain our services. Here's specifically how we use different types of data:
Educational Services
We use your contact information and learning preferences to deliver personalized educational content, recommend relevant budget adjustment strategies, and communicate about upcoming learning opportunities.
Website Improvement
Technical data helps us understand which content is most valuable to visitors, identify areas where people struggle to find information, and improve our website's performance and user experience.
Communication
We'll use your contact details to:
- Respond to your questions and support requests
- Send updates about learning programs you've expressed interest in
- Share relevant educational resources and budget management tips
- Notify you about important policy changes or service updates
Legal Compliance
Sometimes we need to use or retain information to comply with Indonesian laws, respond to legal requests, or protect our legitimate business interests and the safety of our users.
We never sell your personal information to third parties or use it for purposes other than those described in this policy without your explicit consent.
When We Share Information
We're selective about sharing your information and only do so in specific circumstances that benefit your experience or are required by law.
Service Providers
We work with trusted third-party companies that help us operate our website and deliver educational services. These might include:
- Email service providers for sending newsletters and course updates
- Web hosting companies that keep our website running securely
- Analytics services that help us understand website usage patterns
- Customer support tools that help us respond to your questions efficiently
All service providers sign agreements requiring them to protect your information and use it only for the specific services they provide to us.
Legal Requirements
We may disclose information when required by Indonesian law, court orders, or government requests. We'll notify you about such requests unless legally prohibited from doing so.
Business Transfers
If NodeCloudTech is acquired by or merges with another company, your information may be transferred as part of that transaction. We'd notify you beforehand and ensure the new entity honors this privacy policy.
We don't share information with advertisers, marketing companies, or anyone else who might use it for unrelated purposes.
Your Privacy Rights
Under Indonesian data protection law and our commitment to transparency, you have several important rights regarding your personal information:
Access: Request copies of the personal information we hold about you, including how we've used it and who we've shared it with.
Correction: Ask us to update or correct any inaccurate or incomplete personal information in our records.
Deletion: Request deletion of your personal information, though we may need to retain some data for legal compliance or legitimate business purposes.
Restriction: Ask us to limit how we process your information in certain circumstances, such as while we verify its accuracy.
Portability: Receive your personal information in a structured format that you can transfer to another service provider.
Objection: Object to certain types of processing, particularly for marketing purposes or when processing is based on legitimate interests.
How to Exercise Your Rights
To exercise any of these rights, contact us at [email protected]. We'll respond within 30 days and may need to verify your identity to protect your information.
If you're not satisfied with our response, you can file a complaint with Indonesia's data protection authorities or seek other legal remedies available under Indonesian law.
How We Protect Your Information
We take data security seriously and implement multiple layers of protection to safeguard your personal information:
Technical Safeguards
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Encrypted storage of sensitive information in secure databases
- Regular security updates and patches for all systems and software
- Firewalls and intrusion detection systems to prevent unauthorized access
- Secure backup systems with encryption for data recovery purposes
Administrative Controls
We limit access to personal information to employees and contractors who need it for their work. All team members sign confidentiality agreements and receive privacy training.
We regularly review and update our security practices, conduct security audits, and have incident response procedures in place. If a data breach occurs that might affect you, we'll notify you promptly as required by Indonesian law.
While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential.
How Long We Keep Your Information
We don't keep your personal information longer than necessary. Our retention periods depend on the type of information and why we collected it:
Contact Information
We keep basic contact details for active users and people who've shown interest in our services. If you haven't engaged with us for 3 years, we'll delete this information unless you've requested to remain on our mailing list.
Learning Program Data
Information related to educational programs you've participated in is retained for 5 years after program completion. This helps us provide ongoing support and maintain educational records.
Website Analytics
Technical data about website visits is automatically deleted after 26 months. We use anonymized, aggregated data for longer-term trend analysis.
Legal Requirements
Some information must be retained for specific periods under Indonesian law, such as business records and transaction data. We'll keep this information only as long as legally required.
You can request earlier deletion of your information at any time, though legal requirements may prevent us from deleting everything immediately.
Compliance with Indonesian Laws
NodeCloudTech operates under Indonesian jurisdiction and complies with all applicable privacy and data protection laws, including:
- Law No. 27 of 2022 on Personal Data Protection (PDP Law)
- Law No. 19 of 2016 on Electronic Information and Transactions
- Government regulations and ministerial decrees related to data protection
- Bank Indonesia regulations applicable to financial education services
We maintain data processing records as required by Indonesian law and cooperate with authorized government agencies when legally obligated to do so.
Cross-Border Data Transfers
Some of our service providers may process data outside Indonesia. When this happens, we ensure adequate protection through contractual safeguards and only work with providers that meet international data protection standards.
Indonesian users have the right to know when their data is processed abroad and can object to such transfers in certain circumstances.